Patient Access Supervisor
Erwin, TN Erwin, TN Full-time Full-time Estimated:
$50.
2K - $63.
5K a year Estimated:
$50.
2K - $63.
5K a year 5 days ago 5 days ago 5 days ago Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups.
They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy.
We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful.
This is why our people are the most important part of who we are.
By empowering them to challenge the status quo, we know they will be the difference The Opportunity:
The Patient Access Supervisor supports the overall operation and is responsible for all admitting functions of the hospital.
The supervisor ensures compliance with corporate policies and guidelines and completes timely evaluations of their team members.
This role is responsible for reporting process and overall patient and physician satisfaction.
The incumbent must be able to handle stressful situations and provide decisions using sound judgment.
Must have the ability to handle multiple requests and deliver a high level of customer service, setting the example for all patient access staff.
Ensures staff receive appropriate training and is responsible for the adequate staffing of their area 24 hours a day 7 days a week, including holidays.
Experience:
3-5 years experience in healthcare patient access or business office required.
2-4 years of previous management or supervisory experience, preferably in a healthcare environment, required.
Excellent working knowledge of the hospital revenue cycle required.
Education/Certificates:
:
Bachelor's Degree in Finance, Business, Accounting or a Healthcare related field preferred.
High School Diploma/GED Required Must pass the Certified Revenue Cycle Representative examination offered through the Healthcare Financial Management Association within 120 days of hire, unless already certified.
Skills:
Excellent interpersonal, verbal and written communication skills.
Uses AIDET with each encounter.
Organizational skills and ability to prioritize.
Advanced computer and internet skills to include but not limited to Microsoft Office and EMRs.
Ability to work and concentrate in a busy work environment with frequent interruptions.
Leadership skills, as well as, the ability to motivate and lead in a team-based productivity environment Adaptability to changing procedures and growing environment Integrity and Honesty An internal drive to succeed and pride in personal accomplishments.
Join an award-winning company Three-time winner of Best in KLAS 2020-2022 2022 Top Workplaces Healthcare Industry Award 2022 Top Workplaces USA Award 2022 Top Workplaces Culture Excellence Awards Innovation Work-Life Flexibility Leadership Purpose
Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive.
A few of those include:
Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture - Ensemble is a place where associates can do their best work and be their best selves.
We put people first, last and always.
Our culture is rooted in collaboration, growth, and innovation.
Growth - We invest in your professional development.
Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance On-the-job training Paid time off Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Afternoon shift Day shift Evening shift Monday to Friday Night shift Weekends as needed Ability to commute/relocate:
Erwin, TN 37650:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Medical terminology:
1 year (Preferred) Computer skills:
1 year (Preferred) Epic:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
$50.
2K - $63.
5K a year Estimated:
$50.
2K - $63.
5K a year 5 days ago 5 days ago 5 days ago Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups.
They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy.
We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful.
This is why our people are the most important part of who we are.
By empowering them to challenge the status quo, we know they will be the difference The Opportunity:
The Patient Access Supervisor supports the overall operation and is responsible for all admitting functions of the hospital.
The supervisor ensures compliance with corporate policies and guidelines and completes timely evaluations of their team members.
This role is responsible for reporting process and overall patient and physician satisfaction.
The incumbent must be able to handle stressful situations and provide decisions using sound judgment.
Must have the ability to handle multiple requests and deliver a high level of customer service, setting the example for all patient access staff.
Ensures staff receive appropriate training and is responsible for the adequate staffing of their area 24 hours a day 7 days a week, including holidays.
Experience:
3-5 years experience in healthcare patient access or business office required.
2-4 years of previous management or supervisory experience, preferably in a healthcare environment, required.
Excellent working knowledge of the hospital revenue cycle required.
Education/Certificates:
:
Bachelor's Degree in Finance, Business, Accounting or a Healthcare related field preferred.
High School Diploma/GED Required Must pass the Certified Revenue Cycle Representative examination offered through the Healthcare Financial Management Association within 120 days of hire, unless already certified.
Skills:
Excellent interpersonal, verbal and written communication skills.
Uses AIDET with each encounter.
Organizational skills and ability to prioritize.
Advanced computer and internet skills to include but not limited to Microsoft Office and EMRs.
Ability to work and concentrate in a busy work environment with frequent interruptions.
Leadership skills, as well as, the ability to motivate and lead in a team-based productivity environment Adaptability to changing procedures and growing environment Integrity and Honesty An internal drive to succeed and pride in personal accomplishments.
Join an award-winning company Three-time winner of Best in KLAS 2020-2022 2022 Top Workplaces Healthcare Industry Award 2022 Top Workplaces USA Award 2022 Top Workplaces Culture Excellence Awards Innovation Work-Life Flexibility Leadership Purpose
Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive.
A few of those include:
Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture - Ensemble is a place where associates can do their best work and be their best selves.
We put people first, last and always.
Our culture is rooted in collaboration, growth, and innovation.
Growth - We invest in your professional development.
Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance On-the-job training Paid time off Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Afternoon shift Day shift Evening shift Monday to Friday Night shift Weekends as needed Ability to commute/relocate:
Erwin, TN 37650:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Medical terminology:
1 year (Preferred) Computer skills:
1 year (Preferred) Epic:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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